Get in Touch With Us
Got a question about one of the casinos we cover, spotted something that needs updating, or want to suggest a topic for us to look into? This page explains the best way to reach the Online Casino team and what happens once your message lands in our inbox.
The Best Way to Reach Us
Email is the most reliable channel for getting in touch. Write to us at [email protected] and a member of the team will pick up your message. We aim to reply within two working days, though this can stretch slightly during busier periods.
A short line explaining what your message is about helps us route it to the right person straight away — whether that's a factual query, a correction, or something else entirely.
What We Can Help With
We cover new and established online casinos available to players across Canadian provinces, so most of the messages we receive fall into a handful of categories:
- Questions about our reviews — Want more detail on how a specific brand from our rankings compares on games, payments or bonus terms? Ask away.
- Corrections — Casino offers, bonus terms and licensing details change often. If you spot something on the site that looks out of date, we want to fix it quickly.
- Content suggestions — If there's a casino topic you think readers in Canada would find useful — say, a deeper look at non-GamStop casino options — let us know.
- Partnership or editorial enquiries — Casino brands or affiliate contacts can introduce themselves and outline what they have in mind.
- Responsible gambling concerns — If you or someone close to you needs support around gambling behaviour, mention this in your message and we'll point you toward appropriate resources.
What This Page Is Not For
We don't manage individual casino accounts, process deposits or withdrawals, or handle account verification — those matters sit entirely with the casino brand itself, not with an independent comparison site like snaptik.ca. If you have a dispute with a specific operator, their own support team is best placed to resolve it, since we don't hold any customer funds or account details.
A Quick Note on Our Rankings
Some of the casinos featured on this site pay us a commission when a reader signs up through our links. That relationship never decides how a brand is ranked or reviewed — our ratings are based on the criteria we set out across the site, not on which operator pays the most. If you ever have questions about how a particular ranking was reached, feel free to ask through the contact details above.
What Happens After You Send a Message
Every email is read by a real person on our team — we don't rely on automated replies to stand in for an actual response. Once we've had a chance to review your message, you'll hear back directly, usually within two working days. If your question needs input from someone else on the team, that might take a little longer, but we'll keep you posted.
Helping Us Stay Accurate
Online casino bonuses, wagering requirements and payment options move quickly, and keeping every page current is an ongoing job. Reader input plays a genuine part in that process. If something you read on snaptik.ca doesn't match what you experienced when you visited a casino's own site, telling us helps keep the information useful for the next person doing the same research.
Thanks for taking the time to visit this page — we look forward to hearing what's on your mind.